Social Media Management

SOCIAL MEDIA IN
Durham.

We turn platforms into performance channels — building community, engagement and trust. No noise, just results.

The Feed

Engagement Rate
+12%
20%
35%
30%
45%
60%
55%
75%
90%

The Pro

B2B Decision Maker

The Trend

Gen Z Consumer

Services

Comprehensive management for every platform. Click cards for details.

Social Strategy

We build a clear content and channel strategy tailored to your audience, goals and brand identity. We don't guess; we audit, analyze, and plan for maximum impact.

Content Planning

We map out monthly content calendars that balance value, creativity and performance - keeping your feeds active, purposeful, and consistent without the stress.

Creative Assets

We produce visuals, graphics and short-form media designed for engagement and platform-specific best practice. Scroll-stopping creative that builds your brand aesthetic.

Paid Campaigns

We plan and manage social ad campaigns that reach the right people and deliver measurable results. Precision targeting that converts browsers into buyers.

Community Mgmt

We engage with followers, respond to messages and manage daily interactions to strengthen trust and loyalty. Turning passive followers into active fans.

Reporting

You get clear reports that show performance, insights and next steps — so you always know what’s working and what needs tweaking. Metrics that matter.

Why It Works

Clear Brand Voice

Consistent Posting

Data-Led Optimisation

Creative Resonance

Social Media Management Durham 2026 | Community & Authenticity

The New Social Era: Durham in 2026

As we enter 2026, social media in Durham has moved beyond the "Broadcast Era" into the "Community Era." The public web is noisy and dominated by AI-generated content, leading Durham's discerning audience to retreat into private, trusted spaces. Whether it's a closed Discord for the Durham Innovation District (DID) tech community, a neighborhood WhatsApp in Nevilles Cross, or a high-end Substack for Durham alumni—real influence happens in "Dark Social."

At Canny Works, we provide 2026-ready Social Media Management in Durham. We don't just manage profiles; we nurture communities where your brand becomes a "Human Voice" in a sea of algorithms.

Why 2026 Requires a "Human-Centric" Approach

  • The Rise of the 'Private Web': 80% of sharing is invisible to analytics. We build 'Invite-Only' spaces like 'Durham Tech Leaders' Slack or 'Milburngate Insider' WhatsApp.
  • Social Discovery Over Search: Gen Z and Gen Alpha search on TikTok, YouTube, and Reddit. We optimize for 'Social Search' with conversational keywords and high-fidelity video.
  • Combating 'AI Slop': 'Imperfect by Design'—real behind-the-scenes content from your Gilesgate office, Sedgefield launches, and the raw beauty of the River Wear.

Our 2026 Social Media Suite

Multi-Platform Strategy

LinkedIn for NECA business leadership, TikTok & Instagram for Durham hospitality vibes, Reddit & Discord for niche 'Grassroots Authority.'

Professional Content Creation

Short-form storytelling, interactive stories with MR filters, and AI-enhanced community response for near-instant, helpful engagement.

Local Advocate Partnerships

Beyond 'Celebrity Influencers'—partnering with Durham University researchers, local business leaders, and cultural figures with genuine "Canny" authority.

Social Value Reporting

Integrating ESG progress, Net Zero path, and County Durham Pound commitment into your social narrative for procurement tenders.

The Canny Works "Community" Framework

  • 1
    Social & Sentiment Audit: Analyzing your Durham footprint—where people talk about you, 'Net Sentiment', and 'Trust Gaps' to fill.
  • 2
    Voice & Aesthetic Definition: A unique 'Durham Tone of Voice'—authentic, ambitious, slightly 'canny.' Heritage + Innovation District visual style.
  • 3
    Community Architecture: Defining 'Circles of Influence' and setting up private/public spaces for Durham audience connection.
  • 4
    Real-Time Human Engagement: Active in comments and messages—never 'post and ghost.' Digital ambassadors with a 'Durham heart.'
  • 5
    Discovery Analytics: Monthly 'Trust Reports' measuring Social Share of Voice, private community growth, and tangible leads.

Sector-Specific Trends

  • Science & Innovation: 'Radical Transparency'—sharing failures and successes
  • Tourism & Culture: AR filters and cinematic video for 'I have to be there' response
  • Retail & F&B: 'Flash Experiences' with hyper-local geo-targeting

Why Canny Works?

  • Hyper-Local Context: We know Durham Lumiere and Milburngate updates
  • Private Web Expertise: Navigating 2026's closed community shift
  • The Durham Story: Every post bolsters your 'Canny' contributor reputation

Be a Voice, Not an Echo

Durham is reclaiming its spot on the world stage. In the AI-saturated world of 2026, your social media presence is the frontline of your brand's trust. Don't leave it to the bots, and don't let it become "AI Slop."

At Canny Works, we provide the human heart and technical intelligence that 2026 social media demands. The conversation is happening. Let's make sure your brand leads it.

Platform Dynamics

Do you buy followers?

Never. Buying followers destroys your engagement rate and flags your account to the algorithm as 'spam'. We build Organic Communities through high-value content and genuine engagement strategies. One active customer is worth 10,000 bots.

What is 'Social SEO'?

Platforms like TikTok and Instagram are becoming search engines. We optimize your captions, alt text, and bio with semantic keywords so your content appears when users search for problems, not just hashtags. We treat your social feed as a second Google.

B2B or B2C?

Both, but the physics differ. For B2C (Instagram/TikTok), we focus on Emotional Hooks and viral loops. For B2B (LinkedIn), we execute 'Thought Leadership' campaigns, turning your founders into industry voices that attract high-ticket leads.

Serving Social Media Management Across the UK