REPUTATION IN
Newcastle.
Your online reputation impacts sales, trust and recruitment. We help you monitor, manage and steer your public perception across channels.
Reputation Health
Services
Proactive protection and reactive management. Click cards for details.
Review Monitoring
We track reviews across all major platforms so you always know what’s being said about your brand. Continuous monitoring allows you to spot trends, flag issues early and stay ahead of emerging problems.
Response Templates
Consistent, well-crafted response templates help your team reply quickly and professionally to any review. They ensure your tone stays on-brand while turning negative moments into opportunities to rebuild trust.
Crisis Mitigation
When reputation risks appear, speed and strategy are everything. We help you assess the situation, craft messaging and take corrective action before problems escalate — protecting long-term brand perception.
Positive Campaigns
A strong reputation isn’t just defence — it’s amplification. We run positive content and review-building campaigns that highlight your strengths, elevate customer stories and strengthen brand trust over time.
Executive Monitoring
For founders and senior leaders, personal reputation often equals company reputation. We monitor mentions, sentiment and potential risks around key individuals to safeguard credibility where it matters most.
Search Analysis
Your reputation is shaped by what shows up on page one. We analyse search results, ranking pages and sentiment signals to identify risks, spot opportunities and plan actions that improve your digital footprint.
Why It Works
We combine technology with thoughtful communication — ensuring your brand’s story remains the loudest one.
Online Reputation Management Services in Newcastle, Sunderland, Gateshead & Durham
CannyWorks provides strategic online reputation management (ORM) for businesses across the North East that need to protect, rebuild or enhance their online image. Whether you’re dealing with negative reviews, harmful comments, outdated information or brand misrepresentation, our team delivers the support you need to restore confidence and control your narrative.
If you’re searching for “reputation management Newcastle”, “online reviews support Sunderland”, or “brand reputation Durham”, we deliver tailored solutions that help you maintain a positive presence online.
Protecting your brand across digital platforms
Your online reputation affects customer trust, SEO performance, conversion rates and brand perception. We help businesses across Newcastle, Sunderland, Gateshead and Durham manage their reputation across:
- Google reviews
- Trustpilot & review platforms
- Social media channels
- News articles & media
- Search engine results
- Online forums & communities
- Industry-specific platforms
Our approach focuses on long-term visibility, credibility and strategic improvement.
Our Online Reputation Management services include:
- Reputation audits & sentiment analysis
- Review management & response strategies
- Removal or suppression of harmful content (where possible)
- Search engine reputation optimisation
- Positive content strategy
- Press & communications support
- Google Business Profile optimisation
- Monitoring & reporting
We help your business build a strong, resilient online presence that reflects the real quality of your work.
Why North East businesses choose CannyWorks for reputation management
- Discreet, professional support
- Strategic and data-driven approach
- Experience across sensitive and complex cases
- Locally informed communication strategies
- Long-term focus on stability and trust
Rebuild trust with clarity and confidence
Whether your organisation is facing a single negative incident or ongoing online challenges, we provide structured communication support that rebuilds trust with customers, staff and stakeholders.
If you’re searching for online reputation management Newcastle, review management Sunderland, or digital reputation support Durham and Gateshead, CannyWorks provides the expertise you need to maintain a strong, positive digital presence.