CRISIS COMMS IN
Gateshead.
Crises don’t schedule themselves. They demand fast, steady and strategic communication. We prepare organisations for the unexpected — and help them exit stronger.
Situation Room
Services
From preparation to recovery. Click cards for details.
Crisis Planning
We build clear, actionable crisis plans that outline roles, messages and protocols before anything happens — giving your team confidence and control when pressure hits.
Tabletop Exercises
Simulated crisis scenarios help your team practise decision-making in a safe environment. These sessions reveal gaps, sharpen responses and prepare everyone for real-world situations.
Rapid Response
When issues break, timing is everything. We deliver immediate guidance, messaging and media handling to stabilise the situation and protect your reputation from further damage.
Stakeholder Comms
Different audiences need different messages. We craft tailored updates for customers, staff, partners, regulators and press to ensure clarity, transparency and trust at every step.
Post-Crisis Analysis
After the dust settles, we review what happened, what worked and what needs improvement — turning every crisis into a blueprint for a stronger future.
Crisis Communications Services in Newcastle, Sunderland, Gateshead & Durham
CannyWorks provides confidential, strategic crisis communications support for organisations across the North East. When issues arise that could impact your reputation, your public image or your internal stability, our team helps you manage communications quickly, professionally and effectively.
If you’re searching for “crisis communications Newcastle”, “crisis PR Sunderland”, or “reputational support Durham”, we offer immediate guidance tailored to your situation.
Reliable support when your organisation needs it most
A crisis can take many forms, including:
- Public complaints or customer disputes
- PR incidents
- Staff issues that impact public perception
- Social media crises
- Negative media coverage
- Operational disruptions
- Data breaches
- Sensitive internal issues
- Community or stakeholder concerns
- Reputational threats
We support leadership teams with rapid communication strategies that stabilise the situation and protect your reputation.
Our crisis communications services include:
- Immediate communication strategy
- Public statements & media responses
- Internal communication planning
- Social media monitoring & response
- Stakeholder communication
- Reputation protection planning
- Crisis messaging frameworks
- Media training & leadership support
- Post-crisis review & future prevention
Our team works quickly, discreetly and professionally to deliver communication that is clear, measured and aligned with your organisational values.
Why North East businesses choose CannyWorks for crisis support
- Calm, structured, expert guidance
- Clear messaging tailored to your situation
- Rapid response and ongoing support
- Protection of brand reputation
- Confidential and professional approach
- Strong understanding of media and public behaviour
North East expertise with national standards
Businesses across Newcastle, Sunderland, Gateshead and Durham trust CannyWorks because we combine local understanding with high-level communication strategy. We help you navigate sensitive issues confidently, whether the situation is internal or public.
If you’re searching for crisis communication specialists Newcastle, PR crisis support Sunderland, or reputational management Durham and Gateshead, we provide the expertise you need to manage difficult moments with professionalism.